Implementation of Identity and Access Management Application in Learning Management System to Mitigate Credential Hacking Issues

Privacy and data security is an extremely crucial thing for learning management systems such as Zoom. In the recent year, due to the covid-19 outbreak many educational, businesses field organizations continue their offline meeting and classes to online activities by using applications such as Zoom. Therefore, the daily increase of users in zoom has caught the eye of the hackers. The hackers tend to attack the credentials of those users in zoom and specifically steal the data that has been stored in zoom and sell the information obtained to the dark web. After reading some articles, the researchers suggested implementing the identity and access management application which authority can use to control the accessibility of each user in the zoom application. The application will be able to trace the reason of each user accessing into the system and to see if they have any suspicion on the activities that they were doing. The implemented application will bring a good impact where it can safeguard the user’s privacy and data to allow the user to have worry free when using the application. However, after implementing the application, the researcher uses questionnaires to obtain the raw data from around 200 users from different backgrounds