The Influence of Academic and Demographic Variables on E-Learning Adaptation During the COVID-19 Pandemic: A Comparative Study Across Different Fields of Study and Academic Years

E-Learning Challenges Mixed-Methods Approach Higher Education Online Learning Gender Equality Reduced Inequalities

Authors

  • Nik Nor liati Fitri Md Nor Geography Section & Transdisciplinary Research on Environmental Science and Occupational Health (Trees @ USM) Section,School of Distance Education, Universiti Sains Malaysia, Pulau Penang, Malaysia
  • Milad Bagheri
    milad.bagheri.gh@gmail.com
    Geography Section & Transdisciplinary Research on Environmental Science and Occupational Health (Trees @ USM) Section, School of Distance Education, Universiti Sains Malaysia, Pulau Penang; Institute of Oceanography and Environment, Universiti Malaysia Terengganu, Terengganu, Malaysia
  • Mehdi Soltanzadeh Department of Socioculture, Academy of Malay Studies, Universiti Malaya, Malaysia https://orcid.org/0009-0005-2787-4001
  • Iraj Gholami Division of Science, New York University Abu Dhabi (NYUAD), Abu Dhabi, United Arab Emirates
  • Izham Mohamad Yusoff Geography Section & Transdisciplinary Research on Environmental Science and Occupational Health (Trees @ USM) Section,School of Distance Education, Universiti Sains Malaysia, Pulau Penang, Malaysia
  • Siti Masayu Rosliah Abdul Rashid Geography Section & Transdisciplinary Research on Environmental Science and Occupational Health (Trees @ USM) Section,School of Distance Education, Universiti Sains Malaysia, Pulau Penang, Malaysia
Vol. 10 No. 1 (2026)
Original Research
February 20, 2026
March 2, 2026

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This study examines the preparedness of Malaysian frontline students for e-learning during the COVID-19 pandemic, utilizing a mixed-methods approach to capture diverse experiences. A survey of 471 participants identified significant challenges related to demographics, internet access, and e-learning experiences. The analysis revealed a gender disparity, with more male participants, particularly in certain academic programs. Mature students were also prevalent, highlighting the need for tailored support strategies. Notably, Social Sciences and Arts students faced the most significant e-learning difficulties, emphasizing the need for targeted interventions. Cross-analysis of age, gender, and year of study showed that older male students consistently reported higher challenges. Statistical tests confirmed that gender and field of study significantly influence e-learning problems. The findings underscore the importance of developing comprehensive, field-specific support mechanisms and regularly assessing these needs to improve e-learning experiences and ensure equitable access to resources for all students.